Refund policy

Important Notice: Non-Returnable & Non-Refundable Policy

At SM Prominent Sdn. Bhd., we act solely as a marketing agent for BR Aesthetic Sdn. Bhd.. Our role is limited to promoting and introducing customers to the Clinic for aesthetic procedures. We do not provide, manage, or perform any medical or aesthetic treatments, and we are not involved in the clinical process in any capacity.

Please be informed that all sales are final. Any payments made to SM Prominent Sdn. Bhd. are strictly for marketing services only and are non-refundable under all circumstances. We do not collect or retain payments for medical procedures, all funds are remitted directly to the Clinic.

We do not offer or guarantee any specific medical results or outcomes. All procedures are carried out solely by BR Aesthetic Sdn. Bhd. and its licensed medical professionals. Any questions or concerns related to treatment, results, or side effects must be addressed directly with the Clinic.

By making a payment through our platform, you acknowledge and accept this non-returnable, non-refundable policy. If you have any doubts or require clarification before proceeding, please contact us at +6012-8080253. We’re here to assist you.

This policy is governed by the laws of Malaysia, and all disputes shall fall under the exclusive jurisdiction of the courts of Malaysia.